Working Together to Combat COVID-19
To Our Valued Customers:
We feel it is important to reach out to address the growing concern surrounding COVID-19 (coronavirus) and to assure you that our facilities are fully operational at this time.
American Distilling, Inc. is closely monitoring the latest reports from both the Centers for Disease Control and Prevention (CDC) and the World Health Organization (WHO) to ensure we are taking every precaution to prevent any negative impact to our Witch Hazel production, component and raw material supply chain, and most importantly, the health of our customers and team members.
Production and Supply Chain: Although the demand for our Witch Hazel (14% Ethanol) products has skyrocketed we do not anticipate any problems with our production and distribution. We have contacted our vendors and they have given us the assurance that there will be no change in our raw material or component supply for our products. Internally, employees have been cross-trained on all critical functions within the facility to help ensure production continuity.
Customer and Team Member Health: Employee and customer health is our highest priority. As such, we are limiting non-essential visitation to our building and increasing our facility cleaning procedures to ensure our high cleanliness standards are maintained. Employees are receiving continuing education regarding proper handwashing technique and workspace cleanliness. We have increased hand sanitizing stations throughout the facility as an extra safety precaution.
We at American Distilling appreciate the support of our loyal customers and assure you that we stand ready, willing and able to support your organization though these challenging times. We hope your employees and families are safe and in good health and that your operations continue to run smoothly. We will continue to closely monitor the developing situation and keep you abreast of any other steps we take to assure continuity of service.
Edward C. Jackowitz
President & CEO
World-Class Customer Service
American Distilling has partnered with the world’s most successful and recognized companies, to deliver the highest quality Witch Hazel ingredients whenever, wherever – exceeding our customers’ needs and expectations,